Nairobi, Kenya — June 1, 2017
Jamii Telecoms Ltd (JTL), the leading fibre provider in Kenya, has transformed its operations into a fully mobile, digitized and agile organization by deploying STREAMLINE FIBRE™ from Nasc Technologies Ltd. JTL have automated their sales process and accelerated the delivery of fibre services across its network by over 35%. The innovative software platform enhances Jamii’s sales delivery and new customer activation accelerates by digitizing processes and eliminating paperwork offering a 360 degree approach to Sales Management in delivering performance based solution. JTL has ported its key operational processes onto STREAMLINE FIBRE™, ranging from sales orders to service delivery to maintenance and repair, resulting in significant process efficiency gains.
“The deployment of STREAMLINE FIBRE™ is a key milestone in Jamii’s commitment to improving Kenya's ICT infrastructure, helping to improve network deployment to both business and consumers, while making high-speed fibre connectivity more accessible. STREAMLINE FIBRE™ has transformed how Jamii operates; now we know real-time online the status of all orders, and can see any bottlenecks instantly. This visibility has allowed us to increase our service delivery speed by over 35%, resulting in faster services delivery and a much improved customer experience for new fibre services”, says Joshua Chepkwony CEO and Chairman of JTL.
JTL’s STREAMLINE FIBRE™ deployment targets IT architecture and end-to-end business process transformation to enable faster service deployment and quicker customer signup. By taking orders and enabling service sign off via smartphone then automating information flow into their BSS, STREAMLINE reduces the ‘order to cash’ cycle by up to 35%.
Nasctech’s Peter McEntee said, “We are delighted to be working with JTL, one of the most ambitious and innovative telecoms operator in Africa and are very happy with the positive results STREAMLINE has delivered so quickly. One key areas is the freeing up of sales teams to focus on key accounts and partner engagement rather than sales administration. We look forward to working closely with JTL long into the future”
Jamii Telecommunications Ltd (JTL) is a leading Kenyan telecommunications company offering Data Carrier Services, Satellite Backbone Services, Internet Backbone Services, International Gateway Services, Broadband VSAT Services, Signal Distribution Services and Broadband Wireless Services
About Nasc Technologies Ltd:
Nasc Technologies Ltd is a leading supplier of telecommunication software, and is live in over 25+ countries worldwide, ranging all the way from Chile and the US in the Americas to Malaysia and the Philippines in Asia.