CellularOne prides itself in maintaining a high level of network uptime and service quality to its subscribers through its diligence and attention to detail. However, their field operations was manual and characterized by fragmented information and sub-optimal efficiency…Continue reading >
Jamii Telecoms Ltd (JTL), the leading fibre provider in Kenya, has transformed its operations into a fully mobile, digitized and agile organization by deploying STREAMLINE FIBRE™ from Nasc Technologies Ltd. JTL have automated their sales process and accelerated the delivery of fibre services across its network by over 35%. The innovative software platform enhances Jamii’s sales delivery and new customer activation accelerates by digitizing processes and eliminating paperwork offering a 360 degree approach to Sales Management in delivering performance based solution. JTL has ported its key operational processes onto STREAMLINE FIBRE™, ranging from sales orders to service delivery to maintenance and repair, resulting in significant process efficiency gains.Continue reading >
Asset visibility from the field is one of the main issues ac ross any telecom company globally, especially in the broadband business. For the enterprise arm of Globe Telecom (part of the Sintel Group), retrieval of customer assets is a perennial problem due…Continue reading >
Globe Philippines has deployed STREAMLINE™ to lower costs, improve network quality, and drive general efficiencies in its field organisation. STREAMLINE™ is based on the new industry concept of Field Operations Support Systems (FSS), which is the application of the principles and practices of OSS to the field, properly integrating field operations with an operator’s network operations centre and critical applications.
Cellular One has deployed STREAMLINE™ to lower its operational field costs, optimize workforce management, improve process planning, and drive efficiency in the field while also leveraging existing system OSS functionality and assets.